Common Issues

Felina Protocol is designed to be user-friendly, but you may occasionally encounter issues. This guide addresses some common problems and provides solutions to help you resolve them.

Wallet Connection Problems

Issue: Unable to Connect Wallet

Solution:

1. Check Wallet Compatibility: Ensure that you are using a supported wallet such as MetaMask or WalletConnect.
2. Browser Extension: If you are using a browser wallet like MetaMask, make sure the extension is installed and enabled.
3. Network Connection: Ensure you have a stable internet connection.
4. Refresh the Page: Sometimes, simply refreshing the page can resolve connection issues.
5. Clear Cache: Clearing your browser cache and cookies may help resolve persistent connection problems.

Issue: Wallet Disconnected

Solution:

1. Reconnect Wallet: Click the "Connect" button again and follow the steps to reconnect your wallet.
2. Session Timeout: If your session has timed out, reconnecting your wallet should resolve the issue.

Transaction Failures

Issue: Transaction Rejected by User

Solution:

1. Retry Transaction: If you accidentally rejected the transaction, initiate it again and confirm the transaction in your wallet.
2. Check Gas Fees: Ensure that you have sufficient funds to cover gas fees.

Issue: Insufficient Funds

Solution:

1. Check Balance: Ensure that your wallet has enough funds to cover the transaction and associated gas fees.
2. Add Funds: If your balance is low, add more funds to your wallet before retrying the transaction.

Issue: Transaction Stuck or Pending

Solution:

1. Check Network Status: High network congestion can cause delays. Check the status of the blockchain network.
2. Increase Gas Price: Increasing the gas price can help your transaction get processed faster.
3. Resubmit Transaction: If the transaction remains pending for an extended period, consider resubmitting it with a higher gas price.

Permission Revocation Issues

Issue: Unable to Revoke Permissions

Solution:

1. Verify Token Details: Ensure you have selected the correct token and permissions for revocation.
2. Check Wallet Connection: Confirm that your wallet is connected and has the necessary permissions to perform the revocation.
3. Sufficient Gas Fees: Make sure you have enough funds to cover the gas fees for the revocation transaction.

Issue: Revocation Not Reflected

Solution:

1. Wait for Confirmation: It may take some time for the transaction to be confirmed on the blockchain. Wait for the confirmation before checking again.
2. Refresh the Dashboard: Refresh the Felina Protocol dashboard to update the status of your tokens.

General Troubleshooting Tips

Ensure Latest Versions

• Update Wallet Software: Ensure that your wallet software is up to date.
• Update Browser: Make sure you are using the latest version of your web browser.
• Clear Cache: Clearing your browser cache and cookies can resolve many issues.

Contact Support

If you continue to experience issues, contact Felina Protocol support for assistance:

• Email: support@felinaprotocol.io
• Help Center: Visit the Help Center on the Felina Protocol website for more resources and support options.

By following these solutions, you can resolve common issues encountered while using Felina Protocol. For additional assistance, do not hesitate to reach out to our support team.